Sea Crest Hosting

[InteriorWest]

Via email we said:

> Do I need to put everyone I know in Plesk and where in the world is that?
>
>

This is yet another thing that needs to be in the forum FAQ. Oh lord, it's easy as pie if you learn the Plesk control
panel, lol. Mainly what your really need to have a tiny handle on in Plesk is where it controls your email. At least at
first where to white and black list people. Acutally the way I set up Horde, if someone is blacklisted in Plesk, they get
marked as SPAM and Horde deals with it just like any other spam. Same is true of a whitelist. If someone is
whitelisted in Plesk, Horde will just consider it normal email, regardless of the content of the mail (as you found out,
some good mail looks like spam to Spam Assassin, which is the plug in program to Plesk, that determines if the email
is spam or not. I once did a test and I sent Spam Assassin 1000 good emails. It marked 5 as spam. To me that is
good enough, as try as you may, there is no perfect spam filter. That gives it a 99.5% correct rate on good mail. And
it lets a spam through about 1 in several thousand, unless the spammers figure some really good new trick, then we
can get pummelled for a few days until it learns or I add a new spam rule.

How to white list in Plesk (which actually you are whitelisting in Spam Assassin, but Plesk handles it for you!).

domain name > Mail > Mail Name (email address) > Spam Filter > White List tab

Then you will see where to put the new names in the white list. Black list is the same, just a different final tab.
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OK, thanks. I read your post on Plesk and that should do it.